Shipping Policy
Thank you for shopping with GalaxyStore! We are committed to providing a smooth and reliable shipping experience. This Shipping Policy outlines the terms and conditions regarding the delivery of products purchased through www.galaxystorehub.com.
1. Order Processing Time
- Orders are typically processed within 1–3 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed the next business day.
- You will receive an email confirmation with tracking details once your order has been shipped.
2. Shipping Methods & Delivery Time
We offer standard and expedited shipping options:
| Shipping Method | Estimated Delivery Time |
|---|---|
| Standard Shipping | 5–8 business days |
| Expedited Shipping | 2–4 business days |
| International Shipping | 7–15 business days |
Delivery times may vary depending on your location and courier availability.
3. Shipping Charges
- Shipping charges are calculated at checkout based on the delivery location and selected shipping method.
- Free Standard Shipping is available on domestic orders over $100.
4. International Shipping
- We ship to select international destinations.
- Customs fees, import duties, or taxes (if applicable) are the responsibility of the recipient and are not included in the shipping fee.
5. Order Tracking
- Once your order ships, you will receive a tracking number via email.
- You can track your order via the shipping carrier’s website or your GalaxyStore account dashboard.
6. Delivery Issues
- If your order has not arrived within the estimated timeframe, please contact us at support@galaxystorehub.com
- Ensure your shipping address is complete and accurate. GalaxyStore is not responsible for orders lost due to incorrect addresses.
7. Damaged or Missing Items
If your package arrives damaged or items are missing:
- Contact us within 7 days of receiving your order.
- Provide your order number and photos of the damaged packaging or items.
- We’ll do our best to resolve the issue quickly with a replacement or refund.
8. Contact Us
For any questions about your order or shipping information, please contact:
📧 Email: support@galaxystorehub.com
📞 Phone: []
🌐 Website: www.galaxystore.com